Terms of service
TERMS OF SERVICE
1. The Commission Model
By placing an order, you acknowledge that our products are made to order in our atelier in Ubrique, Spain. This is a deliberate, artisan-led process. You agree to a standard creation period of 4 to 6 weeks before your commission is dispatched.
By placing an order, you acknowledge that our products are made to order in our atelier in Ubrique, Spain. This is a deliberate, artisan-led process. You agree to a standard creation period of 4 to 6 weeks before your commission is dispatched.
2. Natural Materials
We utilize only the finest full-grain leathers. As leather is a natural material, slight variations in grain, texture, and color are expected and are hallmarks of the hide’s authenticity and premium quality.
We utilize only the finest full-grain leathers. As leather is a natural material, slight variations in grain, texture, and color are expected and are hallmarks of the hide’s authenticity and premium quality.
3. Payment & Pricing
Prices are listed in USD. Full payment is required at the time of your commission. We utilize secure payment gateways, including Shop Pay, to protect your financial data.
Prices are listed in USD. Full payment is required at the time of your commission. We utilize secure payment gateways, including Shop Pay, to protect your financial data.
4. Cancellations
Because your piece is uniquely commissioned for you, cancellations are only accepted within 24 hours of order placement. After this window, the artisan process has begun, and materials have been allocated.
Because your piece is uniquely commissioned for you, cancellations are only accepted within 24 hours of order placement. After this window, the artisan process has begun, and materials have been allocated.
5. Limitation of Liability
Our liability is limited to the purchase price of the product . We are not liable for indirect or consequential losses resulting from shipping delays or the use of our products.
Our liability is limited to the purchase price of the product . We are not liable for indirect or consequential losses resulting from shipping delays or the use of our products.