Refund policy
Shipping & Commissioning
The Creation Period:
Each daypack is a unique commission, hand-crafted to order by master artisans in Ubrique, Spain. This bespoke process requires time to achieve uncompromising quality. Please allow 4 to 6 weeks from the date of your order for the creation of your piece.
Each daypack is a unique commission, hand-crafted to order by master artisans in Ubrique, Spain. This bespoke process requires time to achieve uncompromising quality. Please allow 4 to 6 weeks from the date of your order for the creation of your piece.
Shipping & Transit:
Upon completion of the crafting process, your order is dispatched immediately.
Upon completion of the crafting process, your order is dispatched immediately.
- Domestic (US): Please allow 2-4 business days for transit. A signature upon delivery is required for security.
- International: Please allow 3-7 business days for transit. Duties and taxes are the responsibility of the client.
Tracking:
You will receive an email notification with tracking information as soon as your commission leaves our atelier.
You will receive an email notification with tracking information as soon as your commission leaves our atelier.