Shipping policy
Shipping & Commissioning Policy Draft
The Creation Period
Every daypack is a unique commission, hand-crafted to order in our atelier in Ubrique, Spain. This deliberate process ensures uncompromising quality and absolute attention to detail. Please allow 4 to 6 weeks from the date of your order for our artisans to complete the crafting of your piece.
Every daypack is a unique commission, hand-crafted to order in our atelier in Ubrique, Spain. This deliberate process ensures uncompromising quality and absolute attention to detail. Please allow 4 to 6 weeks from the date of your order for our artisans to complete the crafting of your piece.
Global Fulfillment & Transit
Once your commission has passed our final quality inspection in Ubrique, it is dispatched immediately via premium, insured carriers.
Once your commission has passed our final quality inspection in Ubrique, it is dispatched immediately via premium, insured carriers.
- Domestic (US): Orders are shipped via FedEx Priority or UPS Next Day Air. Transit typically takes 2–3 business days.
- International: We offer worldwide shipping via DHL Express. Transit typically takes 3–7 business days depending on the destination.
- Signature Requirement: Due to the high value of our goods, all deliveries require an adult signature upon receipt. We cannot ship to P.O. boxes or APO/FPO addresses.
Duties & Taxes
For international commissions, all applicable customs duties and import taxes are the responsibility of the client. These fees are determined by your local customs authority and are typically collected at the time of delivery.
For international commissions, all applicable customs duties and import taxes are the responsibility of the client. These fees are determined by your local customs authority and are typically collected at the time of delivery.
Order Tracking
You will receive a confirmation email with a unique tracking number as soon as your daypack leaves the atelier. This allows you to monitor the final journey of your commission in real-time.
You will receive a confirmation email with a unique tracking number as soon as your daypack leaves the atelier. This allows you to monitor the final journey of your commission in real-time.